Your Privacy Matters at Web Wizard
Learn how we collect, use, and protect your personal information. At Web Wizard, we prioritise your data security and comply with GDPR regulations to ensure your privacy is safeguarded.
Information Web Wizard collects and controls
At Web Wizard, we only collect the information that we actually need. Some of that information is provided by you directly when you sign up for an account, register for an event, request customer support, or make a purchase from us. We store your name and contact information securely. We do not store credit card numbers except with your permission and in one of our secured payment gateways.
When you visit our websites or use our software, we automatically log some basic information such as how you arrived at our site, which pages you navigated, and which features and settings you use. This information helps us improve our websites and services and guides our product development efforts.
Sometimes we receive information indirectly. For example, if you inquire about our products or services through one of our referral programs or reselling partners, or if you sign in to our products using an authentication service provider like LinkedIn or Google, they may share your contact information with us. We use this information to fulfill your request effectively.
How We Use Your Information
We use your information to provide services, manage accounts, and prevent unauthorised activities. We also communicate with you about products, support, new offerings, feedback opportunities, and policy updates.
We collect and analyze data to improve our websites and services. We rely on your consent or service necessity for data collection. When not applicable, we rely on legitimate business interests or other legal grounds.
You can choose not to provide certain information or opt out later. Disabling cookies may affect website features, but we disable non-essential third-party cookies on all Web Wizard sites.
We limit access to your information to authorised personnel. When shared with others (like developers or service providers), they must use appropriate security measures and have a valid reason.
The European Economic Area (EEA) provides specific rights to data subjects (access, rectification, erasure, restriction of processing, data portability, and the right to object). Web Wizard respects these rights globally.
We retain your information only as long as necessary for the purposes stated in this Privacy Policy. When no longer needed, we securely delete or anonymise it.
Our Data Handling Practices
When you utilise Web Wizard services and apps, which may include customer and employee information, you entrust us with this data for processing. This information is referred to as service data.
You maintain ownership of your service data. We protect it rigorously, restrict access, and handle it strictly according to your instructions. You have the ability to access, share via integrations, and request exports or deletion of this data.
We retain your data for as long as you use Web Wizard services. Upon account termination, we automatically remove your data from our active database within 6 months and from backups within 3 months thereafter.
Limitations to Our Privacy Commitments
We prioritise protecting your privacy, but there are certain situations where we may need to disclose personal information. This includes legal obligations, fraud prevention, contract enforcement, or ensuring user safety.
Currently, we do not honor Do Not Track signals from internet browsers. Once a universal standard for processing these signals emerges, we will comply accordingly.
Third-party websites and social media widgets have their own distinct privacy policies. Always review their privacy policies before providing personal information to third parties.
You are welcome to contact us for inquiries about our privacy practices, request a GDPR-compliant Data Processing Addendum, report concerns regarding the collection of personal data from minors, or request removal of your personal information from our blogs or forums.
Why We Collect Your Information
We collect information about you only when it's necessary for legitimate purposes. Web Wizard obtains information about you through one of these methods: (a) information you provide directly, (b) information automatically collected by Web Wizard, or (c) information obtained from third parties. Below, we outline each scenario and the specific information collected.
Privacy Policy
Introduction
This Privacy Policy describes how Web Wizard ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website (the "Website") or use our services.
Information We Collect
We may collect the following types of personal information:
- Personal Information: Name, email address, phone number, and other contact information you provide by contacting us or using our services.
- Website Usage Information: Information about your visits to our Website, such as your IP address, browser type, operating system, and referring website.
- E-commerce Information: If you make a purchase through our Website, we may collect your billing and shipping information.
How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our services.
- To communicate with you about our services and respond to your inquiries.
- To process your orders and payments.
- To send you marketing and promotional materials, with your consent.
- To analyze website usage and improve our Website.
- To comply with legal and regulatory requirements.
Information Sharing
We may share your personal information with the following parties:
- Service providers who assist us in providing our services.
- Payment processors to process your payments.
- Law enforcement or other government officials as required by law.
Data Security
We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about how visitors use our website. Non-essential cookies (analytics and advertising) are only loaded after you give explicit consent via our cookie banner. You can change or withdraw your consent at any time using the button below.
Essential Cookies
These cookies are required for the website to function and cannot be disabled.
- csrftoken - Django security token protecting against Cross-Site Request Forgery (CSRF). Duration: 1 year.
- sessionid - Keeps you logged in during your visit. Duration: 2 weeks.
Analytics Cookies (consent required)
Set only after you accept cookies. Used to understand traffic patterns and improve our content.
- Google Analytics 4 (GA4) - Collects anonymised data on page views, session duration, and user behaviour.
Data is processed by Google LLC (US). Privacy policy: policies.google.com/privacy.
Cookies:
_ga(2 years),_gid(24 hours),_ga_*(varies).
Advertising Cookies (consent required)
Set only after you accept cookies. Used to measure ad performance and serve relevant advertising.
- Google Ads (AW-17935864411) - We use Google Ads conversion tracking to measure whether our advertising campaigns result in enquiries. This is implemented using Google Consent Mode v2. When you accept advertising cookies, Google sets the
_gcl_aucookie (3 months) and full conversion tracking is enabled. When you reject advertising cookies, the Google Ads tag still loads but operates in a cookieless mode - no cookie is set, and only anonymised, aggregated signals are sent to Google for conversion modelling purposes. No personal data is collected or stored in cookieless mode. Data is processed by Google LLC (US). Privacy policy: policies.google.com/privacy. - Meta (Facebook) Pixel (ID: 1600801360908859) - Tracks page views and conversion events for Facebook and Instagram ad campaigns. Builds custom and lookalike audiences. Only loads after you accept advertising cookies. Data is processed by Meta Platforms Ireland Ltd. Privacy policy: facebook.com/privacy/policy. Cookie:
_fbp(3 months).
Manage or Withdraw Consent
You can withdraw your cookie consent at any time. Clicking the button below resets your preference and reloads the page - no analytics or advertising scripts will fire until you accept again.
Manage Cookie PreferencesCommon Cookies
Your Rights
You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict the processing of your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].